Hyundai, Nissan are rolling out services that make it easier to own an electric car

• Hyundai Home is a new online service the automaker is providing to electric car customers to help them find local contractors to install home electric car chargers, solar panels and possibly a home battery.
• Nissan also announced EV Carefree+ at the Los Angeles Auto Show. It’s a suite of services, including free public charging and roadside assistance, to reduce anxiety among new EV drivers.
• Automakers are experimenting with different ways to encourage the adoption of electric vehicles with such projects. GM, for example, will pay to install L2 home chargers when someone buys a new Bolt, and many automakers work with Qmerit to find reliable local contractors.

Hyundai is working to make it easier for car buyers to choose a plug-in car with a new app called Hyundai Home. The new website, which was announced today at the Los Angeles Auto Show, acts as a mediator between the person who just purchased a new Hyundai EV and the boring nuts and bolts of getting a home charger approved and installed, and possibly the supply applications to the local government or the promotion of public services.

Hyundai Home Marketplace uses your home address to search for services related to electric vehicles. In my case, I was able to see options for rooftop solar panels and home battery storage, but the home charger section for electric vehicles didn’t work yet. Requesting information about rooftop solar displays a personalized, but automatically generated lifetime savings estimate for the solar panels. The Home Energy Storage tab works similarly, giving you an estimate of how much it will cost you to install enough batteries to power your home for a week. All of these estimates are verified by the actual installer or contractor after you fill out the forms on the website, and the marketplace ends up offering customers three bids for each project they might be interested in.

Hyundai Home also offers energy consultants who can answer questions about the technologies involved. Hyundai first announced the Hyundai Home project at the 2021 Los Angeles Auto Show and is partnering with Electrum to put it into service. The site currently operates in 16 states, but will be nationwide “soon.”

Other companies are working on electric vehicle logistics

Hyundai has company when it comes to helping EV buyers set up home charging. GM will cover the installation of a Level 2 charging outlet for new ones Bolt EV or Bolt EUV customers, for example, and works with Qmerit to find verified installers. Automakers including Audi, BMW and Cadillac partner with Qmerit to find local electricians for their customers, and Qmerit also offers home charger installation assistance for people who didn’t just buy their EV from a dealership.

Another new EV benefits program was announced at the Los Angeles show with Hyundai House. Nissan has announced a “care initiative” called EV Carefree+, which will assist Ariya and Leaf buyers, as well as customers of future Nissan electric vehicles, with the EV transition. EV Carefree+ is a branding name for some of the services Nissan already offered, such as an eight-year/100,000-mile battery warranty and roadside assistance, as well as some free public charging with EVgo and included scheduled maintenance for three years or 36,000 miles. Nissan is also partnering with Qmerit to install home chargers.

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